1. How could I get samples?

We can supply some free samples ( total value under US 5 dollars) if you have a FedEx, DHL, UPS, EMS or TNT account or other courier freight collectable account and agree to pay the courier freight.

If the total value of samples is more than US 5 dollars, we'd like to ask you to pay for the samples and courier freight. We will send the samples to you after receipt of your payment.

If you don't have an courier account, you can send your courier to pick up samples from our company. Or,send us the samples charge together the courier cost by T/T.

2.How much the courier freight will be for the samples?

Courier freight depends on the Quantity, Gross Weight and your area.

3. How can I get your price list?

Please send us email or fax for our price list and order information. Our fax number is 0086-551-5534484. The company business mailbox is hopway@vip.163.com. Or please let's talk about it via Skype or MSN.
Skype: hopway4u
MSN: hopway@hotmail.com

4. Can we have our logo or company name to be printed on your products or the package?

Yes.

If you want your logo, company name to be printed on the package for the products(custom design package), such as gift box, paper card, the minimum order is 2000 units per model. You can send us the artwork by email in AI, EPS, TIFF or CorelDraw format ( 300 dpi ).

5. How to place an order?

Please send us your purchase order by email or fax. Or you can ask us to send you a PROFORMA INVOICE or SALES CONTRACT for your order. We need to know the following information for your order:

* Shipping information - company name, street address, phone number, fax number, destination airport or sea port.
* Transportation Method - by courier, by air only, by sea only, by air door-to-door or by sea door-to-door.
* Product information - model, quantity, unit price
* Delivery time required - Usually we can ship our goods to you within one week only after confirm the remittance.
* Freight payment ( by collect or prepay )
* Forwarder's contact details if there's any( in China or Hong Kong )
* Attached instruction.

6. Can you arrange the transportation for us?

Yes. We can arrange sea, air and courier transportation. The Air Door-to-Door delivery and Sea Door-to-Door delivery are also ok.

7. How can the products be sent to us?

For small quantity or weight less than 100 kgs, sent usually by courier(DHL, UPS or EMS). For orders from 100 to 500 kgs, can be sent by air to the airport near you.
For big quantity or volume, sent usually by ocean container.

The transportation way depends on client's choice. Freight depends on quantity, weight, volume, transportation way, destination country (airport, sea port ).

8. What's your usual payment term for orders?

We accept terms of Wire Transfer(T/T) in advance or L/C at sight,and T/T preferable under US$50,000 per order. For smaller order,Western Union is also acceptable.But we don't accept payment by credit card ,Paypal, Cash or by cheque.

9. What's the warranty of your products?

One year.Durding this one year,if there is any problem because of the quality,the importer can send the goods to the us by post office or EMS,after we got the goods,we will send you a perfect one to you,the transportation fee is shared by both of importer and exporter.

10. Q: How can we become your sole distributor?

If you can sell our products USD5,000 to USD20,000 per month, you could be one of our distributors in your city or area; If you can sell our products worth more than USD50,000 per month, you could be our sole distributor in the country.

11. I just want to buy a few pieces of your products, what to do?

Except for batch orders,we also accept retail orders. After receive the remittance, we can deliver them to you within 2-3 work days.

12. How to pay for our SAMPLES ORDER charges?

1. By WIRE TRANSFER (SWIFT) --- SMALL AMOUNT
Beneficiary: XXX
Bank: China Construction Bank, Anhui Branch, Anhui, China 
A/C No.: 163681XXXXXXXXXXX
Swift: PCBCCNBJAHX

2. Via Westunion Bank
Pls write the following information of RECEIVER correctly & clearly on Banking Order:

Forename:  XXX
Surname: XXX
Add: No.2, Shuiyang Jiang Road, Hefei, Anhui, China 
Tel: +86-551-5534484

After payment, pls be sure to provide us the following info of REMITTER/SENDER to enable us to collcect the money from bank then dispatch samples ASAP.

First Name of Remitter: _______ 
Last Name of Remitter: _______ 
Address & phone of Remitter: ________ 
Amount transfered: ________ 
Money Transfer Control No(MTCN): ______ 

13. How to pay for our VOLUME ORDER charges?

By WIRE TRANSFER (SWIFT) --- COMPANY BANK INFO
Beneficiary Name: HOPWAY Electronic Co., Limited
Beneficiary A/C No.: OSA11007344xxxxxx
Beneficiary Bank: Shenzhen Development Bank Co., Ltd
Beneficiary Bank Swift Code: SZDBCNBS

Ways of Transportation:

Payment Methods: